ALT 5 Prime Frequently Asked Questions

ALT 5 Prime Support

Please find the answer to your question in our FAQ below. If you are unable to find it, you can send a request to our support team by submitting the form.

ALT 5 Prime is a proprietary trading platform for broker dealers and investment advisors who can buy, sell and hold Bitcoin, Bitcoin Cash, Bitcoin SV, Litecoin, Ethereum, Tether, Ripple, Physical Gold and Silver on behalf of their clients.

You can apply for an account by clicking here. Fill in the form and submit your application. One of our representatives will look aver your request and get back to you shortly.

ALT 5 Prime is compliant with NY Bitlicense and money transmitter licenses.

No. Merely providing advice on buying or selling virtual currency does not require a BitLicense.

Yes, you need to be registered with FINRA in order to trade on your clients behalf and to register for an ALT 5 Prime account?

Each FINRA broker dealer opens a member account with ALT 5 Prime and within the registered broker's account, they can open sub-accounts for their clients?

Clients of the registered broker dealer will fund their own account.

The registered financial advisor or broker dealer will enter the buy order for the client. Order is filled and the financial advisor will receive confirmation within ALT 5 Prime and the client will receive an email of the trade confirmation with price, commission and time stamp.

The clients’ cryptocurrencies are held in custody at BitGo.

If the financial advisor and client wish to sell, the financial advisor enters a sell order. The order is routed to ErisX for execution.

How do I transfer cryptocurrencies

Bitcoin, Bitcoin Cash, Bitcoin SV, Litecoin, Ethereum, Tether and Ripple.

Physical gold and silver.

This  confirms all transactions made with the ALT 5 Prime platform. All buy order and sell orders will trigger confirmations within the platform for the financial advisor and by email to the respective client. All details are included such as price, commissions and time stamp.

In order to contact our support team you can use the following address: [email protected]